Shipping & Delivery Policy

MatchMyStars exclusively provides digital astrology services:

• Biodata generation: personalized marriage biodata in PDF format.
• Kundli reports: detailed birth chart analysis and predictions.
• Compatibility analysis: relationship compatibility reports.
• Horoscope readings: personalized astrology consultations.
• Astrology games: interactive digital experiences.

No physical products: we do not manufacture, store, or ship any physical items. All our services are delivered digitally.

Upon successful payment completion:

• Immediate generation: your personalized report is generated instantly.
• Download access: PDF files are made available for immediate download.
• Email delivery: reports are sent to your registered email within minutes.
• No waiting time: no shipping delays or processing time required.

Delivery timeframe: most reports are delivered within 2–5 minutes of payment confirmation.

We use multiple delivery methods to ensure you receive your report:

• Direct download link on the confirmation page.
• Email attachment with PDF file.
• Secure download link sent via email.
• Account access for future re-download.

You will receive confirmation through:

• Immediate confirmation page with download links.
• Delivery confirmation sent to your email address.
• Real-time order status updates.
• Access to your download history in your account.

If you experience any delivery issues:

• Contact us within 24 hours if you don't receive your report.
• Check your spam/junk folder for our emails.
• Confirm the email address used during purchase.
• Our team will investigate and resolve any issues.

Email us at contact@matchmystars.app with your order details and issue description.

Your digital reports are accessible through:

• Secure download links valid for 30 days from generation.
• PDF files attached to delivery emails.
• Reports saved in your account for future access.
• Ability to re-download reports within the validity period.

Recommendation: download and save your reports immediately to your device for permanent access.

Since all our services are digital, we can deliver to customers worldwide:

• No geographical restrictions on digital delivery.
• Same delivery speed regardless of location.
• No customs duties or import restrictions.
• Services available around the clock.

This shipping and delivery policy may be updated from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

We recommend reviewing this policy periodically to stay informed about our delivery terms and conditions.

For any delivery-related questions or issues, please contact our support team: